5 ITIL misconceptions that have mislead generations - ITS Tech School

ITIL and ITSM have been hemmed in by mysteries, misconceptions, and myths, though some of them are true. I am here to clarify what is fact and what is fiction? This post will clearly take you deep into ITIL. ITIL is only applicable to operations Though this was right to some extent, as mentioned in version two of the ITIL books. [ 692 more words ] https://ift.tt/2K8GXjI
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ITIL and ITSM have been hemmed in by mysteries, misconceptions, and myths, though some of them are true. I am here to clarify what is fact and what is fiction? This post will clearly take you deep into ITIL. Table of Contents ITIL is only applicable to operationsITIL contradicts the Agile environmen...

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